Bug reports, out in the open.
Customers see what’s been reported, follow along, and watch it get fixed.
One report, not fifty.
Customers find their bug already on the board, so you hear about it once.
Private when it matters.
Sensitive or urgent? Mark a report private and only the reporter and your team can see it.
A board of their own.
Bugs live apart from support tickets, so neither buries the other.
Your customers just want an answer.
Give them one. Setting up takes about a minute.
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